General & First Response Training


SKU: FRT Category:


  • Emergency Evacuation
  • A detailed step by step process for you to effectively Raise the Alarm
  • How you go about proceeding to the Assembly Area
  • Learn how to appropriately react to different Alarm Systems and Tones
  • Learn how to effectively implement the safe use of Fire Fighting Equipment
  • Equipment Maintenance
  • Free Home Safety Course

How long does the course take to complete?

Our online course takes roughly 20 minutes to watch the engaging videos and animations and answer the multiple-choice questionnaires in between to test your understanding of the material.


How often should this course be completed?

Within 2 days of starting employment in a new building and in most states & territories should be completed every 12 months after.


What do I receive once I complete the course?

Upon completing the course, a PDF certificate of completion will be emailed to you immediately. You also have the option of downloading the certificate upon completion. We suggest you forward this certificate to your employer or workplace so that records can be updated.


How do I pay?

Single User

Credit card (VISA or Master Card) via PayPal alternatively you can log into your PayPal account and pay through there.

Multiple Users

There are three ways

  1. Credit card (VISA or Master Card) or via PayPal.
  2. Direct deposit
  3. Setup a new credit account.

If you are an existing client, please speak with your Account Manager.


What happens once I purchase my course?

An email will be sent to the address you entered in whilst purchasing. This email will contain a link to the training portal to create your Training account and enable you to commence your course.


What happens if my internet drops out during the course?

You can start, stop and resume the course at your own convenience, the training platform will remember what part of the training you were last completing.


How do I know when my training course is due?

An automatic email will be sent to you 30 days prior to the expiration of your certificate.


What happens if I answer a question incorrectly?

You will be redirected to watch the relative section again and you will then be able to re-sit the assessment.


What happens if I have a technical issue?

Please complete the form on the ‘Contact Us’ page and an email will be sent to our technical support team.